After talking with you on the telephone we will arrange to come out and meet you in your own home. This will give you the opportunity to meet us face to face, and allow us to give a more accurate estimate of how long it will take to clean your house.
We will also answer any questions you have about our cleaning service. If you then go ahead with us, we will look at your requirements and the days you want and allocate a cleaner for your house. Within a few days the cleaner will call you directly and come and meet you, again in your own home. This is your opportunity to make yourself at ease with your new cleaner. If for any reason you are not entirely comfortable with your new cleaner, we will happily send you someone else. You are in full control of the process, and we are on hand immediately should you have any questions.
Once you have agreed the final details with the cleaner, they will arrange a start date with you.
Hi my name is Gemma and I am the owner of Cleanhome (Sittingbourne).
Cleaning - love it or loathe it, if we want a nice clean home someone has to do it! A close friend of mine said to me recently that since they got a cleaner their family is so much happier, as instead of arguing over who does which chore, they have quality family time to spend together - and as a single parent with a teenage daughter, I can really relate to that!
When I started Cleanhome (Sittingbourne) I looked at the kind of business I wanted to create by looking at the things about a business that mattered to me as a customer; so quality, integrity and great customer care were high on that list - and having spent the last 18 months working for Marie Curie, I truly appreciate great customer care!
I chose to join Cleanhome based on the service principles that we both valued. I found that Cleanhome and all their offices really care about their clients and so I was very happy to become a part of their network and be able to provide that great service to the people in this area of Kent.
So if you think that I can help you and your family keep on top of all your cleaning and ironing chores, then just call me on 0800 061 4396 and I’ll be really happy to help.
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At the start of the 'lockdown' we advised you of the government guidelines with regard to your cleaning and we now have an update on those guidelines
The government is advising all cleaners can return to work from this week. This is dependant on the following social distancing guidelines being followed:
The good news with regard to cleaning is that the cleaners can social distance from their clients very easily, and we would advise that, if you are at home when they are there, that you remain in a separate room to your cleaner.
If you are happy to adhere to the government guidelines - and if your cleaner has not been in touch already - then please just call the office on 07928257082 and we will ensure that your cleaning starts again as soon as possible.
The Cleanhome Team