Specialists in domestic cleaning

We provide Domestic Cleaners for all types and sizes of houses.

  • We have a staffed office from Monday to Friday 0900 to 1700
  • We vet every cleaner thoroughly. We are continuously advertising for cleaners, and after a telephone interview we meet them in their own home so we can fully validate their ID and personal domestic circumstances.
  • Finally we take up two references.

Only 1 in 50 applicants successfully makes it onto our register of domestic cleaners.

After talking with you on the telephone we will arrange to come out and meet you in your own home. This will give you the opportunity to meet us face to face, and allow us to give a more accurate estimate of how long it will take to clean your house.

We will also answer any questions you have about our cleaning service. If you then go ahead with us, we will look at your requirements and the days you want and allocate a cleaner for your house. Within a few days the cleaner will call you directly and come and meet you, again in your own home. This is your opportunity to make yourself at ease with your new cleaner. If for any reason you are not entirely comfortable with your new cleaner, we will happily send you someone else. You are in full control of the process, and we are on hand immediately should you have any questions.

Once you have agreed the final details with the cleaner, they will arrange a start date with you.

Owner Profile

Profile pic of Gemma Raj

Hi my name is Gemma and I am the owner of Cleanhome (Sittingbourne).

Cleaning - love it or loathe it, if we want a nice clean home someone has to do it! A close friend of mine said to me recently that since they got a cleaner their family is so much happier, as instead of arguing over who does which chore, they have quality family time to spend together - and as a single parent with a teenage daughter, I can really relate to that!

When I started Cleanhome (Sittingbourne) I looked at the kind of business I wanted to create by looking at the things about a business that mattered to me as a customer; so quality, integrity and great customer care were high on that list - and having spent the last 18 months working for Marie Curie, I truly appreciate great customer care!

I chose to join Cleanhome based on the service principles that we both valued. I found that Cleanhome and all their offices really care about their clients and so I was very happy to become a part of their network and be able to provide that great service to the people in this area of Kent.

So if you think that I can help you and your family keep on top of all your cleaning and ironing chores, then just call me on 0800 061 4396 and I’ll be really happy to help.

Talk soon!

Gemma

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COVID-19: 5th November Update

 

Just to let you know we are open for business as usual and you can continue to have your cleaner clean your house.

The government has made it clear that cleaners are still permitted to work inside peoples' homes as long as Government Guidelines on social distancing and staying safe are followed.  In summary:

You can be outside of your home for work purposes where your place of work remains open and where you cannot work from home, including if your job involves working in other people’s homes.

The full text can be found here New National Restrictions from 5 November (in England; there are similar texts available for Scotland, Wales and Northern Ireland). Specifically relating to cleaners, the guidance continues: 'This guidance applies to those working in, visiting or delivering to home environments. These include, but are not limited to, people working in the following areas: 

  •  in home workers - such as repair services, fitters, meter readers, plumbers, cleaners, cooks, visiting childcare providers, and surveyors (this is not an exhaustive list)'

The full text can be found here What do we mean by 'working in other people's homes'?

This is dependent on the following social distancing guidelines being followed:

  1. No work should be carried out in a household where people are isolating or where an individual is being shielded.
  2. The cleaners can continue work, providing that they are well and have no symptoms. No work should be carried out by a cleaner who has coronavirus symptoms, however mild, or when someone in their own household has symptoms.
  3. No work should be carried out in a household where any occupants have any symptoms of Coronavirus
  4. Whilst in the house. a cleaner should maintain a safe distance of at least two metres from any household occupant at all times, and ensure good ventilation in the area where they are working, including opening the window.
  5. Upon entering the home, cleaners should wash their hands using soap and water for 20 seconds.
  6. Cleaners should wash their hands regularly, particularly after blowing their nose, sneezing or coughing, and when leaving the property.

The good news with regard to cleaning is that the cleaners can social distance from their clients very easily, and we would advise that, if you are at home when they are there, that you remain in a separate room to your cleaner.

Best regards

The Cleanhome Team